Documentation Publicon User Guide Getting Started Troubleshooting

Troubleshooting on Macintosh

Check the Technical Support pages on the web for further assistance at support.wolfram.com/publicon.

If you do not find the information you need, please contact Technical Support. Include your license number in all correspondence.

You must be a registered customer to receive technical support.

Installation difficulties

You can also check the installation web page at support.wolfram.com/install. If problems persist or for late-breaking news, check the FAQ for your platform at www.wolfram.com/products/publicon.

Preferences

Preferences, such as the names of recent palettes and style sheets or the locations of recently opened and saved files, are stored in the FrontEnd\init.m file within the Publicon preferences directory: ~/Library/Publicon.

A convenient way to reset the front end preferences to their default values is to hold down during start up. This will cause the initialization file to be rebuilt automatically. However, this will also interrupt the start up process. In order to continue past the status screen and reinitiate the start up process, choose Window Default Document Palette (or Typesetting Tools Palette) from the menus.

The preferences directory may also contain a number of other files and directories that store configuration data and customized files, such as palettes and style sheets, and they must be discarded to restore Publicon to its original configuration. The cleanest way to restore all preferences is to discard the entire preferences directory.

Caches

Information about your Publicon system layout, such as the locations of text resource files and Help Browser files, are stored in caches within the preferences directory.

A corrupted cache may cause Publicon to produce an error or quit immediately on start up. The most convenient way to restore the caches to their default values is to hold down during start up. This will cause the caches (including the help browser index) to be rebuilt automatically.

Graphics

Bitmap caches are created for graphics to allow for quick retrieval of images. If you change the settings in Applications/SystemPreferences/Display, graphics may appear strange. To rerender graphics after changing any monitor settings, select the graphics and choose Format Graphics Rerender.

Optimizing available memory

To reduce Publicon's memory usage:

Close notebooks when you are finished with them.

Clear the Clipboard by copying something small to replace large data. Or, use Edit Paste As Paste and Discard instead of Paste.

Set your monitor to fewer colors.