Activate Wolfram Enterprise Private Cloud When Your VM Does Not Have External Internet Access

If your VM does not have external internet access, but does have internal internet access, you can activate EPC locally with email assistance from Wolfram Technical Support.

Find your machine ID

Start your VM containing the EPC desktop, click Activate Cloud, then Activate Without Internet, and note the machine ID:

Email Private Cloud Support

From a different machine that has email access, send an email to privatecloud-support@wolfram.com with your machine ID, Wolfram ID and activation key. Our support team will reply within one business day with the necessary information to proceed with the activation:

Copy the license file to your file system

When privatecloud-support@wolfram.com replies with a license file, copy the file to a convenient location in your file system:

Copy the license file to the EPC home directory

Copy the license file from your file system to the EPC home directory:

Activate using the provided licensing files

Open the Activate Without Internet dialog by once again going to the EPC desktop, selecting Activate Cloud and then selecting Activate Without Internet. Enter the license file provided by privatecloud-support in both license fields:

Your EPC is now ready for configuration. See Configure Wolfram Enterprise Private Cloud for details.